Privacy Notice

This privacy notice discloses the privacy practices for (https://weaquatics.com). This privacy notice applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

By providing your phone number and opting in, you consent to receive SMS messages from WeAquatics, which may include promotional, informational, and customer service messages. Opt-in is obtained through explicit user actions, such as submitting a form or texting a keyword to our designated shortcode.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.

In addition to email communications, you may opt out of SMS messages at any time by texting “STOP” to our shortcode. You can also contact us to request deletion of your phone number from our system.

You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

WeAquatics takes precautions to protect SMS subscriber data. Phone numbers collected for SMS communications are securely stored and are only accessible to authorized employees responsible for managing communications.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Third Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies before providing personal information.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

If you use cookies or other devices that track site visitors, insert a paragraph like this in your privacy notice:

SMS Communications Policy

Cookies

1. Information Collection
WeAquatics collects personal information to provide and enhance our services. Specifically, for SMS communications, we collect:

  • Phone Numbers: Obtained through opt-in forms on our website or other explicit consent methods.

2. Use of Collected Information
The information collected is used for the following purposes:

  • Service Updates: Sending notifications about class schedules, cancellations, or important announcements.
  • Promotional Messages: Informing subscribers about special offers, new services, or events.
  • Customer Support: Addressing inquiries or concerns via SMS when initiated by the subscriber.

3. Consent and Opt-In
By providing your phone number and opting in, you consent to receive SMS messages from WeAquatics. Consent is obtained through:

  • Online Forms: Checking an opt-in box during registration or service sign-up.
  • Text-to-Join Programs: Sending a keyword to our designated short code.

4. Message Frequency
The frequency of messages may vary based on:

  • Subscription Preferences: As selected during the opt-in process.
  • Service Announcements: As necessary to inform you about important updates.

5. Charges and Fees

Standard messaging and data rates may apply. Please consult with your mobile service provider for details on applicable fees.

6. Opt-Out Process
Subscribers can opt out of SMS communications at any time by:

  • Replying ‘STOP’: Text ‘STOP’ to any of our messages to unsubscribe.
  • Contacting Us Directly: Reach out to our customer support to be removed from the SMS list.

Upon opting out, you will receive a confirmation message. No further SMS messages will be sent unless you opt in again. Opting out of SMS messages will not affect other forms of communication such as email.

7. Customer Support and Help

Subscribers can access customer support information by replying with the keyword “HELP” to any of our messages. Upon doing so, they will receive instructions on how to contact us for assistance, including:

  • Customer Support Email: info@weaquatics.com
  • Customer Support Phone: 202-656-8423

8. Data Sharing and Protection

WeAquatics is committed to protecting your personal information. We do not sell, rent, or share your phone numbers with third parties for marketing purposes. Your information is stored securely, and we implement appropriate technical measures to safeguard it.

We use third-party service providers to facilitate SMS communications. These providers are contractually required to protect user data and do not have permission to use your information for marketing purposes.

9. Changes to This Policy

We may update this SMS Communications Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Subscribers will be notified of significant changes through our website or via SMS.

10. Contact Information

For questions or concerns regarding this policy or to update your communication preferences, please contact us at:

 

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

We use cookies to improve your experience, including:

  • Recognizing return visitors for a personalized experience.
  • Tracking site analytics to improve our services.

You can disable cookies via your browser settings.

Some of our partners, such as advertisers, may use cookies, but we do not have control over third-party tracking technologies.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

 

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via info@weaquatics.com.